Please, read carefully our shipping policies before you order. Thank you!
Order processing time
Depending on the time for elaboration of your item/s, the order processing time will vary between 1-3 business days. Once your order ships, we will send you a Shipping Notification email. If tracking service is available, we will include the tracking number. In case you do not receive a tracking number, then tracking service is not available for your region or the information is still not updated.
If you think your order is lost in the mail, first check the tracking details. If the package is in transit, the tracking information should indicate an expected delivery date. If the tracking information indicates the package was delivered, but you have not received it, then contact us so we could try to track it down.
Expedited shipping is available upon request, please contact us.
Out of stock item/materials
In case an item is temporarily out of stock, we keep the right to hold the rest of your items until the item is restocked. As soon as it arrives in our studio, we will ship your entire order to you in one shipment. We will send you notifications.
Average transit time
Transit time can vary depending on post office services in each location. We are not liable for any delays caused by local post offices or distribution departments. If you need express delivery, please contact us.